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Terms of Service

Last updated: February 14, 2026

Acceptance

By accessing or using Mercy Care, you agree to these Terms of Service.

Accounts And Access

  • You are responsible for activity under your account and for maintaining credential confidentiality.
  • You agree to provide accurate information and keep it up to date.
  • Organization administrators are responsible for assigning and removing user access appropriately.

Use Of The Service

  • You may use Mercy Care only for lawful purposes and authorized organizational workflows.
  • You must not attempt to bypass security controls, gain unauthorized access, or interfere with service operation.
  • You must not upload malicious content, malware, or unlawful material.

Applicant Data Responsibilities

  • Your organization is responsible for ensuring it has the right to collect and process applicant data entered into the platform.
  • You are responsible for data quality, retention decisions, and compliance with applicable laws and regulations.
  • You should limit applicant access to authorized personnel and revoke access promptly when roles change.

Security

Mercy Care applies technical safeguards, including encryption of selected applicant fields at rest and role-based access controls. No system can be guaranteed to be 100% secure, and you agree to use reasonable security practices on your side, including strong passwords and endpoint protection.

Third-Party Services

Some features rely on third-party providers and integrations. Their availability and terms may affect functionality.

Availability And Changes

We may update, suspend, or discontinue features as the service evolves. We may also update these terms, and continued use after updates means acceptance of the revised terms.

Disclaimer And Limitation

The service is provided on an "as is" and "as available" basis. To the maximum extent allowed by law, Mercy Care is not liable for indirect, incidental, or consequential damages arising from use of the service.

Termination

We may suspend or terminate access for violations of these terms or misuse of the platform.

Contact

For terms questions, contact: hi@mercycare.io.